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Credit Reporting Annual Report

Equifax Credit Reporting Annual Report 2016/2017

Clause 23.11 of the Privacy (Credit Reporting) Code 2014 (CR Code) requires a Credit Reporting Body, such as Equifax, to publish a report (Annual Report) annually on its website that includes the following information:

  • Statistics relating to access requests, corrections, complaints and serious credit infringements;
  • A summary of our monitoring and auditing activities;
  • Statistics relating to comprehensive credit reporting, such as the disclosure of consumer credit liability information and repayment history information; and
  • Any other information requested by the Office of the Australian Information Commissioner from time to time.

This Annual Report has been prepared in accordance with the requirement of clause 23.11 of the CR Code for the period 1 July 2016 to 30 June 2017.

Periodic Independent Review

Report on independent review of Equifax compliance with Part IIIA of the Privacy Act, June 2017

Paragraph 24.2 of the Privacy (Credit Reporting) Code 2014 (CR Code) requires a Credit Reporting Body, such as Equifax, to commission every 3 years (or more frequently if the Privacy Commissioner requests) an independent review of its operations and processes to assess compliance with its obligations under Part IIIA of the Privacy Act 1988, the Privacy Regulation 2013 and the CR Code.  The review report and Equifax’s response to the review report must be made publicly available.  

In 2017, Equifax commissioned an independent review by Grant Thornton, in accordance with its obligations under paragraph 24.2 of the CR Code. Grant Thornton’s report, which incorporates Equifax’s response, can be accessed from the following link:

Other Reports Available For Download