Are you protected against identity crime?

Don’t let identity theft catch you off guard. Take action to safeguard your personal information through our protection plans offering dark web monitoring and social media monitoring powered by Norton™.

Get protected against identity theft, one of the most common crimes in Australia

You can reduce your risk of becoming a victim with Equifax, Australia’s largest credit reporting bureau.

By taking proactive steps now, you can help safeguard your personal information and protect your identity.

The cost of identity theft

Identity theft is one of the fastest-growing crimes in Australia. It impacts many Australians, costing them time, money, and their financial health.

Stats based on Identity crime and misuse in Australia 2023.

Compare our subscription plans which include Identity Protection by Norton™

If you are an Authorised Access Seeker such as a credit repairer, financial counsellor, broker or third party accessing an Equifax Credit Report on someone's behalf, you can only request Equifax Credit Reports through our My Credit File website here.

Identity Protect


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Safeguard your identity by monitoring key personal information, receiving alerts for early warning signs, and insurance cover if you do become a victim.


  • 1 x Equifax credit report (one per year)
  • Monitor the dark web and social media with Identity Protection1
    Powered by Norton
  • Document expiry alerts2
  • Secure key and luggage tags (printable)
  • Up to $15,000 insurance with Identity Guard³

Free Equifax Credit Report*

Get free report Learn more

* Eligibility criteria applies. You’re eligible if you’ve been declined credit in the last 90 days or had an item corrected on your Equifax credit report or once every three months.

1 Identity Protection powered by Norton™ monitors Driver’s licence number, monitor 10 bank accounts, 10 credit cards, 10 gamer tags, 5 email addresses, 5 phone numbers, 5 physical addresses, 5 insurance ID numbers and Mother’s maiden name.
2 Document expiry alerts are available for 2 passports and 2 licences.
3 Terms, conditions, exclusions and limitations apply. Click here to view the Identity Guard Insurance Policy Information Booklet

Monthly subscription products: You can cancel at any time with effect at the end of the month in which you cancel your subscription.

You need to be 18 years of age and over to order a copy of your credit report

Stay alert to identity threats with Identity Protection, Powered by Norton™

Identity Protection, powered by Norton™ scans the dark web for your personal information and notifies you if your data has been compromised. It combines dark web and social media monitoring helping you be proactive in protecting your identity.

Norton monitoring goes beyond easily accessible sites and marketplaces, patrolling private forums and the deep and dark web to detect exposed information and stolen personal data.

Dark web monitoring includes:^

Social media monitoring**

Norton™ is a leading Cyber Safety brand of Gen™ (NASDAQ: GEN). Gen+ empowers people to live their digital lives safely, privately, and confidently today and for generations to come. Gen brings award-winning products and services in cybersecurity, online privacy and identity protection to more than 500 million users in more than 150 countries.

Access up to $15,000 insurance with Identity Guard

If you are the victim of identity theft we can help relieve some of the stress with up to $15,000 to help restore your identity.

Terms, conditions, exclusions and limitations apply. Click here to view the Identity Guard Insurance Policy Information Booklet.