Equifax Credit & Identity Protect

Manage your credit profile and protect your identity.

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Credit monitoring and identity protection from Australia’s largest consumer reporting bureau

Your credit profile and identity play a key role in your financial health. Identity theft or poor financial habits can adversely impact your credit profile, making it harder for you to secure finance and reach your goals.

Equifax Credit and Identity Protect is a comprehensive subscription service designed to help you manage your credit profile and reduce the risk of identity theft. You can proactively track your credit score, monitor key information on the dark web, access insurance, and more. 

Sign-up to Equifax Credit and Identity Protect to receive:

  • Access to 12 Equifax Credit Reports per year (one each month)

  • Monthly updates on your credit score, credit rating, and credit limits for a comprehensive view of your credit and repayment history

  • Identity Protection powered by NortonTM - Dark web and social media monitoring of personal information you provide1

  • Credit alerts for when key changes are made to your Equifax Credit Report

  • Up to $15,000 insurance with Identity Guard3

  • Access to the Equifax Score Tracker so you can track changes over time

  • The top 4 key contributing factors that influence your Equifax Credit Score

  • Expiry alerts for important documents before they expire2

  • Key and luggage tags (printable) used to secure personal items without exposing personal details

  • No lock-in contracts, so you can cancel at any time4

Subscribe now

Optus customers: Received your Equifax Protect code from Optus? Sign up here.

Medibank/ahm customers: Received your Equifax Protect code from Medibank/ahm? Sign up here.


1Identity Protection powered by Norton™ monitors Driver’s licence number, monitor 4 passports, 10 bank accounts, 10 credit cards, 10 gamer tags, 5 email addresses, 5 phone numbers, 5 physical addresses, 5 insurance ID numbers and Mother’s maiden name.

2Document expiry alerts are available for 2 passports and 2 licences.

3Terms, conditions, exclusions and limitations apply. Click here to view the Identity Guard Insurance Policy Information Booklet.

4Subscription products: You can cancel at any time with effect at the end of the month in which you cancel your subscription.

You need to be 18 years of age or over to order a copy of your Equifax Credit Report. If you think you've been the victim of identity theft you have the right under the Privacy Act to request a ban on your Equifax credit report.

Please note as of 13 August 2022, Equifax ID Basic, Equifax Ultimate, and Equifax Premium will no longer be available for new customers. If you are an existing customer please click here.