Police Checks and Entitlements to Work Checks for Australia Post Extended Workforce Personnel

Equifax fit2work has the highest levels of security. Security measures include:

• Your information is collected only and specifically for a Police Check, nothing else.
• Candidates log in to a secure online portal protected by a firewall and 24/7 security monitoring.
• Data entered into the online portal is encrypted to maintain privacy and guard against information loss, misuse, modification or unauthorised access.

Data is collected, managed and expunged in accordance with the rules of the ACIC National Police Checking Service as well as Data & Privacy Regulations in Australia

For further information, view our privacy policy and collection statement.

Once your ID is validated, and consent form received, your details are checked against databases held by the Australian police authority in each jurisdiction through the National Police Checking Service (NPSC), a division of ACIC. If you have a criminal record, a result report is returned to us detailing any relevant court convictions.

Your police record data will be destroyed after 12 months as per ACIC requirements.

As soon as practical after receiving your welcome email, please log in to complete your online Police Check. Australia Post cannot confirm your engagement until your check is complete. The link will be valid for only 10 business days.

ACIC requires you to provide four documents from 3 categories, as below:

• ONE Commencement of ID Document
• ONE Primary Use in the Community Document
• TWO Secondary Use in the Community Documents.

In all instances, the combination of identity documents must contain at minimum your full name, date of birth and a photograph.

If you have provided identity documents using a former name, such as a maiden name, you must provide evidence of the name change in addition to the four identity documents.

You can view the ID Requirements Guidelines for a detailed list of acceptable documents.

You will be asked to take a photo of yourself holding one of the photo IDs you will be uploading. The details on your photo ID will have to be clearly visible.

You can upload a pre-taken ‘selfie’. Alternatively, we can send a link to your mobile (choose ‘send link to my phone’) so that you can take a ‘selfie’ and upload it from your mobile.

Click here for a step-by-step guide on how to upload your identity documents.

You can sign by using your finger on a smartphone or tablet, or your mouse on a computer.

You can log back into the fit2work secure login portal at any time to view the status of your check. If your Australian Criminal History Check result includes Disclosable Court Outcomes you will receive an email to advise you of this.

Completing a Fit2work check and being cleared is a requirement to work for Australia Post. We will not proceed with clearing you for work unless you have completed this check.

It is a certificate that details any Disclosable Court Outcomes (DCO) and pending charges associated with your name. You may need a Nationally Coordinated Criminal History Check certificate for specific jobs or volunteer positions.

How long does it take to process a Police Check?

On average your Police Check will be processed in one (1) business day by Equifax fit2work, and the result can be returned in a few hours in most cases. However, it can take longer for reasons including having a common name or a potential police record.

The check may take longer to process if there are missing or inconsistent details within the application. If there is any lost, illegible or unclear uploaded information, Equifax fit2work will contact you

What will a police check contain?

The check will contain any findings of guilt unless it is spent. Each state has different legislation regarding findings and amount of time which defines spent convictions. Please refer to the links below for each state:

1. New South Wales
2. Northern Territory
3. Queensland
4. South Australia
5. Tasmania
6. Victoria
7. Western Australia

fit2work's right to work check is sourced directly from the Department of Immigration and Border Protection Visa Entitlement Verification (VEVO) system. They receive instant online confirmation you have the appropriate visa approval and request a passport verification to prove Australian citizenship status.

If you have lived in Australia for less than 2 years, an international police check is required for the country/countries. Australia Post will advise you via email if you need to provide an International Police Check. You will need to respond directly to Australia Post personnel. We will accept International Police Check less than 2 years old in most cases. If you do not have International Police Check, you will need to provide one at your own cost.

Also known as an International Criminal History Check (ICHC), it details recorded criminal history in over 200 countries and overseas territories. This includes identifying felony and/or misdemeanour level conviction records and arrests pending adjudication.