Cookies Policy

This policy deals with how and when cookies are used by the Equifax Group and its related entities. This policy does not deal with your personal information. For details about how Equifax collect, use, hold and disclose personal information, please visit our Privacy Policy.

What are cookies?

A cookie is a small data file, stored on the visitor’s computer or mobile device which uniquely identifies the computer or mobile device to the site and is used to control access to the site content and other functionality, for example, they can help us to remember your username and preferences or even allow us to recommend content we believe you'd be most interested in or would be most relevant to you.

What types of cookies does Equifax use?

There are two types of cookies that we may use on our websites: “session cookies” and “persistent cookies”.

A session cookie is a temporary file used to store information regarding your current browser session. It is deleted when you close your browser. This type of cookie is used to facilitate your activities within that site.

A persistent cookie is a file that is saved on your computer and contains information that can be read by a website when you return to it. This type of cookie is to manage your user experience, or provide anonymous statistical analysis relating to your visits. 

None of the cookies store any personal information that could be used to identify you. 

First-party cookies and Third-party cookies

First-party cookies are cookies that are set by the websites of Equifax directly. Equifax may use the information you provide to assist us with database profiling. This is aimed at improving the quality of products and services offered to you.

Third-party cookies are cookies that are set on your computer or mobile device by external websites whose service are used on our websites. These cookies come from other websites or servers, for functions such as advertising (like online banners) on the page you are browsing.

Third-party cookies may also be placed on your computer or mobile device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet. These cookies use aggregate depersonalised information provided by Equifax’s business partners to help clients personalise your experience when you visit their website and help clients target an audience for a product that may be displayed as advertising on a website that cookie visits. 

What are cookies used for by Equifax?

Equifax uses cookies across its websites and/or selected third party sites, with which we have a business relationship.

We use cookies as a fundamental part of our interaction with your browser. The purpose is to provide you with better and more customised service and with a more effective website. For instance, we use cookies to enable us to improve performance and enhance user experience by tailoring our online marketing services to make it more relevant to you and your interests. We also use cookies to measure traffic patterns, to determine which areas of our websites have been visited, and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our online products and services.  Equifax also offers a number of services, including marketing services, to its business partners or clients which may involve the use of cookies. Cookies placed on third party websites by Equifax help us to monitor the efficacy of our business relationships with third parties, improve performance as well as personalise your experience when you visit their website.

Equifax may disclose the information collected via use of cookies on our websites to third parties for marketing purposes.

Our cookies do not gather personal information. Where you agree, we may combine segment-based learning from our cookie data, with information that you provide to us (such as your email address), as well as third party cookies to deliver services or marketing offers specifically suited to your needs.

By using our website(s) and not opting-out of cookies, you consent to our use of cookies in accordance with the terms of this policy.

How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device as long as your session on the website. Persistent cookies stay on your computer or mobile device until they expire, you opt out or are deleted.

How do I opt out of, control and delete cookies?

Most web browsers automatically accept cookies. However, you do not have to accept cookies, and you can, should you choose at any time, reject or block the use of cookies and delete all cookies currently stored on your device.

You can control how cookies are used on your computer or device by changing your browser settings, click here. If you decided to delete or block certain cookies, your experience on the website may be limited, and you may not be able to use some of our online features, especially where cookies are used for security and fraud detection functions. To find out more about Equifax business partner third party cookies and how you may opt out please visit this webpage where you can control the opt-out’s for third party cookies from Equifax business partners and third parties (whom Equifax has a relationship with). 

If you opt out or delete a cookie, you may still use Equifax’s websites, but you may be limited to the functionality in some areas.


This policy was last updated in June 2021.