I have a default on my report and I don’t believe it should be there?

If you believe you have an error on your report, there are a few steps you can take to have it removed.

1. Contact the credit provider

If the error relates to a credit facility that you have or have applied for, you should contact the supplier or credit provider such as the bank, telco or utility company that the error relates to.

You can ask them to investigate the incorrect listing and that your commercial credit file is amended. Search our Creditor Contact Directory to find contact details of most credit providers.

2. Contact Equifax

Equifax will investigate the accuracy of information on your business credit report that's in dispute or you think may need correcting. Please submit an investigation request here.