I believe there is something incorrect on my credit file, how can I fix it?

If you believe there is something incorrect on your organisation’s credit file, you will be required to provide specific details of the entries you are disputing, such as the date the entry was listed on your credit file, account/reference numbers and amounts. Please ensure you have the details of all dispute entries before proceeding with the submission of a correction request. If you do not have a current copy of your organisations credit report or the specific details of the disputed entries, you may not able to complete the correction request form.

Once you have all of that information, you can submit your correction request here.