1 in 5

Australians fell victim to an online scam during last year’s shopping season.

McAfee’s 2024 Global Holiday Shopping Scams Study

9 months

is the average time it takes to realise your data has been stolen.

IBM 2025 Cost of a Data Breach

13 hours

is the average time victims spend dealing with identity crime.

AIC 2023 Identity crime and misuse in Australia

Why you need to protect your identity

As digital sales ramp up for the holidays, scammers and cybercriminals are working harder than ever to steal your personal data. Even with the best precautions, it’s hard to prevent your information from being stolen and sold on the dark web - where it can be used for identity theft.

Once a criminal accesses your identity information, they can:

  • Open new credit cards in your name
  • Create new bank accounts and rack up debt
  • Apply for loans or government benefits
  • Get a new mobile phone contract
  • Steal from your investment and superannuation accounts.

Subscribe Today and Get 50% off the monthly fee for the first 3 months of Equifax Credit and Identity Protect^

Redeem offer

Why subscribe?

Help protect your identity with an Equifax subscription. Get alerts when there are changes to your credit report, when your information appears on the dark web, or if suspicious activity occurs on your social media accounts. This critical early warning lets you act quickly to stop your data being used for identity crime.

meter

Credit Protect

$9.95monthly

Subscribe now

Manage your credit profile by monitoring information in your credit report, receiving alerts for key changes, and understanding what influences your credit score.

CREDIT FEATURES

  • 12 x Equifax credit report (one every month)
  • Credit alerts for changes to your report
  • Monthly Equifax credit score
  • Equifax score tracker
  • Top key contributing factors
mask

Identity Protect

$9.95monthly

Subscribe now

Safeguard your identity by monitoring key personal information, receiving alerts for early warning signs, and insurance cover if you do become a victim.

IDENTITY FEATURES

  • 1 x Equifax credit report (one per year)
  • Monitor the dark web and social media with Identity Protection1
    Powered by Norton
  • Document expiry alerts2
  • Secure key and luggage tags
  • Up to $15,000 insurance with Identity Guard3
  • Product details and other conditions

In Sept 2025, Equifax Australia delivered

4.6K

Credit alerts

Update to credit file

9.5K

ID alerts

Notification of data theft

40K

Credit reports

Summary of financial credit history

Source: Equifax Australia Data

Free Equifax Credit Report*

Get free report Learn more

There are three Credit Reporting Bodies in Australia and you are able to obtain a copy of your free credit report held by them.

If you are unable to order your free credit report online via our website, you can also request it by other means. Click here for details.

* Eligibility criteria applies. You’re eligible if you’ve been declined credit in the last 90 days or had an item corrected on your Equifax credit report or once every three months.

Top 10 Tips for Safe Online Shopping

Top 10 tips for safe online shopping

You play a vital role in protecting your own data. Here are 10 quick tips to keep in mind while you shop:

  1. If it sounds too good to be true, it probably is.
  2. Use strong, unique passwords for each online shopping account.
  3. Avoid clicking links in unsolicited messages.
  4. Navigate directly to retailer websites instead of clicking links.
  5. Research new online stores by checking customer reviews.
  6. Enable multi-factor authentication for added security.
  7. Be careful with apps or browser extensions that you can't confirm the legitimacy of.
  8. Use a credit card with a low limit instead of a debit card, as credit cards often offer better fraud protection.
  9. Check coupon sites for clear privacy policies and legitimate reviews.
  10. Be selective about what personal information you share—less data shared means less data at risk.

Signing up is simple!

get started portal

1. Sign up online

1. Sign up online
1. Sign up online

2. Upload your documents

2. Upload your documents
2. Upload your documents

3. Get verified

3. Get verified
3. Get verified

4. Access your dashboard

4. Access your dashboard
4. Access your dashboard

Statistics on this page are sourced from:

IBM Cost of Data Breach Report 2023
2024 Global Holiday Shopping Scams Study, McAfee Corp
The Aust Institute of Criminology (AIC), Australian cybercrime survey, Identity crime and misuse in Australia 2023

Disclaimer: The information provided is general in nature and does not take into account your personal financial situation or needs. You should consider whether the information is appropriate for your circumstances and, where appropriate, seek professional financial advice.