If you see something, Speak Up!
Equifax A/NZ, through its Whistleblowing Program, is committed to the highest standards of business conduct.
We encourage the reporting of any instances of suspected unethical, illegal, fraudulent or undesirable conduct involving Equifax A/NZ and provide a full range of protections and measures to ensure that any person who makes a report under our Whistleblowing Program can do so anonymously or confidentially and without fear of intimidation, disadvantage or reprisal.
The Equifax Whistleblower Protection Policy – Australia (Public Version) is published below and should be referenced when making any report under our Program. It is one of the central pillars of our Whistleblowing Program and is intended to promote core values of honesty, integrity and corporate social responsibility across Equifax A/NZ's business operations and activities. It formalises our approach to the prevention, detection and reporting of wrongdoing and the protection of those persons who make whistleblower disclosures through the provision of a convenient and safe reporting mechanism.
In addition to the Equifax A/NZ Whistleblower Protection Officer who has overall responsibility for our Program, we have engaged the Independent Whistleblowing services of Stopline Pty Ltd, to receive, manage and investigate all reports of disclosable conduct or serious wrongdoing made in reliance on the Policy and to be available to fully support all eligible Whistleblowers who choose to speak up.
At Equifax A/NZ - we Listen, we Protect & we Respect.
Equifax A/NZ Whistleblower Protection Policy - Australia
This Public Use Version of the Equifax A/NZ Whistleblower Protection Policy - Australia (“this Policy”) documents the commitment of Equifax Australia & New Zealand (“Equifax A/NZ” or “Equifax”) to maintaining an environment that encourages Eligible Persons in Australia who are not currently employees, officers or employed contractors of Equifax A/NZ to speak up about Disclosable Conduct (as defined below) without being subject to retribution, victimisation, harassment and/or discriminatory treatment. In accordance with this Policy, Equifax will appropriately listen to, respect and protect persons making a protected Whistleblowing disclosure.
All disclosures made under this Policy will be treated in a manner that is fair, prompt, sensitive and confidential (to the extent possible) and provide the appropriate protections to those involved in any whistleblower complaint process.
- encourages Eligible Persons (as defined below) to promptly report Disclosable Conduct if they have reasonable grounds to do so;
- outlines how Equifax will deal with and investigate Disclosable Conduct;
- sets out the avenues available to Eligible Persons to report Disclosable Conduct; and
- sets out how Equifax will afford fair treatment to Whistleblowers and any person who is involved in a Whistleblowing disclosure.
This Policy does not cover the reporting of personal work-related grievances.
2. SCOPE AND APPLICATION
2.1 To whom does this Policy apply?
This Policy applies to Equifax and all of its business units in Australia and covers Eligible Persons (as defined below) who are not current employees, officers or employed contractors of Equifax. Current employees, officers and employed contractors of Equifax are covered under an equivalent internal policy which should be used in place of this one.
Any Eligible Person - also called a “Whistleblower” in this Policy - may raise concerns regarding Disclosable Conduct under this Policy as a Whistleblower.
An “Eligible Person” under this Policy includes any individual who has been:
- an officer of Equifax A/NZ,
- an employee of Equifax A/NZ,
- an individual who supplies services or goods to Equifax A/NZ (whether paid or unpaid),
- an employee of a person who supplies services or goods to Equifax A/NZ (whether paid or unpaid),
- an individual who is an associate of Equifax A/NZ,
- a relative of an individual referred to any of the above, or
- a dependent of an individual referred to in any of the above.
2.2 Who can help with this Policy?
The Equifax A/NZ General Manager Enterprise Risk Management & Compliance (the “GMC”) has been nominated as Equifax's Whistleblower Protection Officer (the “WPO”), with overall responsibility for this Policy. Those responsibilities include policy development, policy review, and the full implementation of the objectives of this Policy.
Further information on this Policy can be provided upon request by contacting Equifax A/NZ's Independent Whistleblower Service - Stopline. (Stopline's contact details are set out below). Alternatively, the GMC or Equifax A/NZ's Human Resources team can also assist in providing information regarding this Policy.
3. DISCLOSABLE CONDUCT
3.1 What types of conduct should be disclosed?
Equifax encourages and relies on Eligible Persons who are aware or suspect the occurrence of or presence of Disclosable Conduct (as defined below) to promptly report it and to follow the processes set out in this Policy.
To make a disclosure under this Policy, an Eligible Person must have reasonable grounds to suspect that there is or has been Disclosable Conduct. That means they must have some supporting information for holding that suspicion. It is not enough to merely make an unsupported allegation.
“Disclosable Conduct” is a formal legal term and is intended to cover any conduct in relation to Equifax A/NZ (including the conduct of an Officer or Employee of Equifax A/NZ) whether actual or suspected, which an Eligible Person suspects on reasonable grounds:
- to be dishonest, fraudulent or corrupt;
- to involve bribery or corruption;
- may result in an improper state of affairs or otherwise amount to an abuse of authority;
- to be illegal, including theft, drug sale or use, violence, or threatened violence, harassment, intimidation;
- to represent criminal damage to property;
- to be in breach of government legislation or local authority by-laws;
- to be unethical, including dishonestly altering company records or data, adopting questionable accounting practice;
- constitutes the unauthorised disclosure of confidential information;
- to be a breach of Equifax A/NZ business policies;
- to be potentially damaging to Equifax A/NZ, an employee or a third party, or the public or the financial system, such as unsafe work practices, environmental damage, health risks or substantial wasting of company resources;
- to amount to an improper state of affairs or circumstances, in relation to the tax affairs, a related company or associated entity and this information may assist the recipient to perform their functions or duties in relation to those tax affairs;
- may cause financial or non-financial loss, damage its reputation or be otherwise detrimental to the business interests; or
- to be an attempt to conceal or delay disclosure of any of the above conduct.
“Disclosable Conduct” does not need to involve a breach or the breaking of any particular law. For example, information that indicates a significant risk to public safety or the stability of, or confidence in, the financial system, is also Disclosable Conduct.
3.2 What types of disclosure are not protected under this Policy?
A disclosure which does not relate to Disclosable Conduct will not qualify for protection under this Policy. However a disclosure of any nature made to a legal practitioner for the purposes of obtaining legal advice will always be protected.
This Policy does not, in most cases, cover reporting of “personal work-related grievances''. In other words, this Policy does not apply to making a disclosure about any matter relating to a person's employment or former employment which has or tends to have implications for them personally.
Some examples of disclosures that are not generally permitted or protected under this Policy are:
- reports about interpersonal conflicts between individuals;
- decisions relating to the engagement, transfer or promotion of an individual;
- decisions relating to the terms and conditions of engagement of an individual; or
- decisions relating to the disciplinary treatment, suspension or termination of employment/engagement of any individual.
However, there can be exceptions where personal work-related grievances may be Disclosable Conduct and may qualify for protection. These exceptions may be in situations where:
- the disclosure of the grievance has significant implications for Equifax and also includes information about Disclosable Conduct;
- the Eligible Person suffers from (or is threatened with) detriment for making a disclosure or assisting in the investigation of a disclosure;
- is a mixed report that includes Disclosable Conduct and a personal work-related grievance; or
- relates to information suggesting misconduct beyond the Eligible Person's circumstances.
4. HOW, WHO AND WHEN TO REPORT
4.1 Reporting – to whom?
Eligible Persons can make a disclosure of Disclosable Conduct to any of the Eligible Recipients mentioned below (“Eligible Recipient”).
Independent Whistleblowing Service - Stopline
Any intending Whistleblower is encouraged, at first instance, to make a disclosure via Equifax's external Independent Whistleblower Service (“IWS”) which is managed by Stopline Pty Ltd (“Stopline”).
The IWS is available 24 hours a day/365 days a year and offers a number of channels as detailed in the table below to use to make a report under this Policy. Stopline will put together a report based on the information disclosed by an Eligible Person for each disclosure that comes through the IWS. Disclosures can be made anonymously if a Whistleblower so prefers.
|Independent Whistleblowing Service Channels|
|Telephone||Reporting and Whistleblower HotLine
Australia: 1300 30 45 50
New Zealand: 0800 42 50 08
|These are toll free numbers|
|OnLine Platform||https://equifax.stoplinereport.com/||The online platform can be accessed via a computer or a smartphone|
|firstname.lastname@example.org||We recommend that any disclosure sent by email is marked 'confidential'.|
|Equifax c/o Stopline,
PO Box 403,
Diamond Creek, VIC 3089,
|This is a reply paid address.
We recommend that any disclosure sent by mail is put in an envelope marked 'confidential'
To raise a concern, you may also scan the QR Code below:
WPO and Internal Eligible Recipients
If an Eligible Person does not want to use the IWS, the disclosure should be made directly to the Equifax A/NZ WPO. Alternatively, they can choose to report the Disclosable Conduct directly (either orally or in writing) to another of Equifax's internal Eligible Recipients.
In addition to the WPO, Equifax's internal Eligible Recipients include:
- an officer or senior manager of Equifax A/NZ;
- an auditor (or member of an audit team) conducting an audit of Equifax A/NZ;
- an actuary of Equifax A/NZ; or
- any other person authorised under this Policy to receive reports of Disclosable Conduct.
Equifax's internal Eligible Recipients are required to comply with the terms of this Policy, including keeping the identity of the Whistleblower making the report confidential (unless an exception applies) and providing any support necessary (including if requested by the Whistleblower, providing a support contact person) in any investigation conducted into the Disclosable Conduct reported.
Other Eligible Recipients
A Whistleblower may also choose to report Disclosable Conduct to any of the following external Eligible Recipients:
- Equifax's auditors;
- A legal practitioner for the purpose of obtaining legal advice;
- The Australian Securities & Investments Commission (“ASIC”), the Australian Prudential Regulation Authority (“APRA”) or another prescribed Commonwealth authority; or
- Tax related disclosures may also be made to the Australian Taxation Office (“ATO”).
Whilst Disclosable Conduct may be made to internal or other external Eligible Recipients, Equifax strongly encourages Whistleblowers relying on making a report under this Policy, to use Equifax's IWS in the first instance as this will allow Equifax to promptly investigate, action and address the matters raised as part of a Disclosable Conduct report.
4.2 Not sure whether to report?
If the Whistleblower is not sure whether or not to report Disclosable Conduct, they can discuss any concerns with the IWS or any other Eligible Recipient (as identified in this Policy) before making a report of Disclosable Conduct. Once contacted, an Eligible Recipient must keep the identity of a Whistleblower confidential at all times (unless an exception applies).
Any discussion prior to deciding to make a formal report under this Policy can, if preferred, be undertaken anonymously between the Whistleblower and any chosen Eligible Recipient.
4.3 What should a report include?
Reports should provide as much detail as possible to allow Equifax or its IWS - Stopline, to make full and proper inquiries into the Disclosable Conduct, including:
- the Eligible Person's name and contact details (or, if the report is anonymous and where possible, an anonymised email address or other anonymised contact point);
- a statement describing the Disclosable Conduct;
- name of the person(s) involved;
- dates, times and locations;
- details of any relevant transactions;
- copies of any relevant documents;
- names of possible witnesses; and
- any steps already taken to report or address the matter
If any assistance is required to complete making a report in accordance with this Policy, an Eligible Person may seek to directly contact the Equifax IWS - Stopline or any of the other Eligible Recipients identified in this Policy to obtain any necessary support to make that report. This can be done confidentially or anonymously by using any of the methods of contact set out under this Policy
4.4 Public Interest Disclosures & Emergency Disclosures
In addition to any report of Disclosable Conduct made under this Policy to an Eligible Recipient, a Whistleblower may also choose to make a Public Interest Disclosure or Emergency Disclosure to a member of the Commonwealth Parliament or a journalist on either of the grounds of public interest and/or emergency, if certain conditions are met.
The conditions for making a report of this kind are that:
- the Whistleblower has previously made a disclosure report to ASIC, APRA or another prescribed Commonwealth authority; and
- if not an emergency disclosure, at least 90 days have passed since the date of the Whistleblower's original report; and
- the Whistleblower does not have reasonable grounds to believe that action is being, or has been, taken in respect of that report and has reasonable grounds to believe that making a further disclosure would be in the public interest (“Public Interest Disclosure”); or
- the Whistleblower has reasonable grounds to believe the report concerns a substantial and imminent danger to the health or safety of one or more persons or the natural environment (“Emergency Disclosure”); and
- the Whistleblower has given prior written notice of the intention to make a secondary report to the original recipient of the report.
In such cases the Whistleblower will be entitled to the protections conferred by law and Equifax will take reasonable steps to ensure that the Whistleblower is not victimised as a result of making a protected Public Interest Disclosure or an Emergency Disclosure.
Before an Eligible Person makes a Public Interest Disclosure or an Emergency Disclosure, Equifax recommends that they first seek independent legal advice to ensure that the intended disclosure is protected under the law.
5. PROTECTION FOR WHISTLEBLOWERS
To qualify for protection under the law a report of Disclosable Conduct by a Whistleblower must be made via the IWS or directly to another Eligible Recipient identified in this Policy.
5.1 Protection of Identity & Confidentiality
A Whistleblower can choose to remain anonymous -
- while making a disclosure,
- during the course of the investigation and/or
- after the investigation is finalised.
In determining whether to remain anonymous, it is important to understand that it may be difficult for Equifax to properly investigate completely anonymously received reports.
Even after initially electing to remain anonymous, a Whistleblower may change their mind at any stage of the process, and choose to consent to partial or full disclosure of their identity.
Equifax and the IWS will always respect the Whistleblower's choice as to anonymity and will maintain confidentiality at all times, regardless of being anonymous or not.
The Equifax IWS, WPO or any other Eligible Recipient is legally prohibited from disclosing any particulars about the disclosure that might identify, or be likely to lead to the identification of, the individual reporting the conduct, without first obtaining the relevant individual's express consent.
If an Eligible Person elects to report anonymously, it can be helpful if they provide an anonymised email address to enable ongoing two-way communication. A Whistleblower could also consider adopting a pseudonym when making a report.
A Whistleblower who reports anonymously needs to appreciate that it may not be possible to obtain complete or critical information or answer questions in relation to their report in instances where a decision is taken to remain anonymous, It may also present difficulties for the Whistleblower in enabling reliance on the whistleblower legal protections as Equifax will not be aware of their identity and may not be able to establish an effective two-way communication.
Although the Equifax IWS, WPO or any other Eligible Recipient under this Policy are legally prohibited from disclosing any particulars about the disclosure, they are always able to disclose the report without the Whistleblower's consent if the disclosure is made to ASIC, APRA or the Australian Federal Police, the Commissioner of Taxation or to an Australian legal practitioner for the purposes of:
- Equifax obtaining legal advice or representation;
- a court or tribunal finding it is necessary in the interests of justice, or;
- otherwise as permitted by law.
It may also be necessary to disclose information (other than the Whistleblower's identity) that is reasonably necessary for the purposes of investigating the Disclosable Conduct, in which case Equifax will take all reasonable steps to reduce the risk of the Whistleblower being identified.
Steps that Equifax may take to protect the confidentiality of the whistleblower's identity include:
- redacting personal information in the report and related documentation;
- referring to the Whistleblower in a gender-neutral way;
- speaking to the Whistleblower about aspects of the Whistleblower's disclosure that may inadvertently identify the whistleblower;
- keeping documents relating to the Whistleblower's report secure and limiting access;
- reminding persons involved of the confidentiality requirements under any Australian laws.
Whistleblowers should also take their own steps to protect the confidentiality of their identity both prior to and after making a disclosure. However, if a regulator or other government authority takes further legal action in relation to a disclosure, it may become necessary for an Eligible Person to identify themselves to the relevant regulator or authority.
5.2 Freedom from Detriment or Unfair Treatment
Eligible Persons who have information which they suspect, on reasonable grounds, relates to Disclosable Conduct and who subsequently make a report of that information in accordance with this Policy will not be discriminated against or disadvantaged in their employment or engagement with Equifax, even if the report is subsequently determined to be incorrect or not substantiated.
Equifax does not tolerate any form of unfair treatment, threat, retaliation or other action against any individuals who have made or assisted in the making of a disclosure or are involved in an investigation of a report under this Policy and will take steps to ensure that Whistleblowers do not suffer detriment as a result of their act of disclosure and reporting.
Detriment or adverse treatment may include actual or threatened:
- dismissal, demotion, suspension. alteration of an employee's position/duties or injury to an employee in his or her employment;
- discrimination between an employee and other employees of Equifax;
- damage to property, reputation or financial position;
- harassment, intimidation, harm or injury including psychological harm; or
- any other damage to a person
Any unfair treatment, threat, retaliation or other action should immediately be reported to a member of Equifax's Human Resources Team or the Equifax General Counsel A/NZ or the Equifax Group Managing Director, Australia/New Zealand (GMD). If the matter involves the Equifax General Counsel and/or the GMD, it should be reported to the Chair of the Equifax Australian Board or another Board member to investigate and address.
For guidance, detrimental treatment does not include any:
- administrative action taken by Equifax that is reasonable to protect an Eligible Person from detriment (for example, moving a Whistleblower to another work location); or
- reasonable management action regarding a Whistleblower's unsatisfactory work performance or conduct.
5.3 Other Protections
Protection of files and records
All files and records created in relation to a report and/ or an investigation into Disclosable Conduct under this Policy will be securely stored and retained by Equifax in a confidential repository. Access to the confidential repository will be limited on an as needs basis, to the GMD, the GMC, the Chair of the Equifax Australian Board and,where applicable, other persons authorised by the GMD, the GMC or the Chair of the Equifax Australian Board.
Additional Legal Protections
A Whistleblower who makes a report of Disclosable Conduct under this Policy, may be entitled to additional protections under Australian law. One such example is a protection against the commencement of certain legal proceedings or actions in relation to the report itself.
Other legal protections ensure that Whistleblowers in certain circumstances, are protected against civil, administrative and criminal liability, and from the enforcement of certain contractual remedies in respect of those disclosures. Some legal protections may also apply regarding the admissibility of evidence against a Whistleblower in criminal proceedings or proceedings for the imposition of a penalty (except in respect of disclosures of false information). Equifax encourages Whistleblowers to seek their own independent legal advice.
5.4 Compensation & Remedies
Whistleblowers are entitled to seek compensation and other remedies from Equifax for loss, damage or injury they have suffered as a result of a whistleblower disclosure or if Equifax has failed to take reasonable precautions and has not exercised appropriate due diligence to prevent the loss, damage or injury from occurring.
A Whistleblower may also have rights to compensation for loss, damage or injury and other remedies under Australian law if the Whistleblower's identity has been improperly or carelessly disclosed or where the Whistleblower has been subject to detrimental treatment as a result of making a disclosure under this Policy.
5.5 When do the Protections apply?
Access to the Whistleblower protections under Australian law are available under this Policy if any report made under this Policy is a legally protected disclosure which meets the following criteria:
- the Whistleblower is an Eligible Person;
- the disclosure is made directly to an Eligible Recipient;
- the information disclosed relates to Disclosable Conduct; and
- the Whistleblower has reasonable grounds for their suspicions.
However, it should be noted that this Policy will not protect anyone making a report if they are also involved in, or connected to, the Disclosable Conduct.
5.6 How can we support you?
Equifax is committed to protecting, respecting and supporting Whistleblowers who wish to make a report of Disclosable Conduct under this Policy. If a Whistleblower chooses to make a report under this Policy in person, they are entitled to do so with a support person present. Equifax will take all reasonable steps to ensure that Whistleblowers who make a report of Disclosable Conduct receive appropriate support and engagement.
Equifax provides support to Whistleblowers, which includes the following:
- where possible, keeping the Whistleblower informed of the progress and outcomes of the enquiry or investigation (subject to any privacy and confidentiality obligations and as required by law) including any proposed remedial actions;
- keeping the Whistleblower's identity confidential and/or anonymous, if requested by the Whistleblower to do so;
- endeavouring to resolve any concerns that the Whistleblower has regarding actual or threatened detrimental treatment because the Whistleblower has made, or is considering making, a report under this Policy; and
- providing training (and re-training as required) to Equifax A/NZ employees, managers and officers about this Policy.
Additional support for Whistleblowers is available via independent support service providers such as Lifeline and Beyond Blue (see contact details below). Whistleblowers should understand that use of these support services may require them to consent to the disclosure of their identity or information that may lead to the discovery of their identity.
|Lifeline AU||13 11 14|
|Beyond Blue||1300 22 4636|
5.7 False or Frivolous Reports
A Whistleblower must have reasonable grounds to make a report of Disclosable Conduct under this Policy.
Reports made under this Policy are treated very seriously and can have significant consequences for anyone named or involved or having a role in the reported Disclosable Conduct.
For this reason Eligible Persons will not receive the protections under this Policy if the conduct reported is made falsely or frivolously or unreasonably.
A Whistleblower will not be considered to have made a report on the basis of reasonable grounds to suspect that the Disclosable Conduct has, or will shortly, take place, if the report is frivolous, raised for a malicious reason or ulterior motive, or if it is not based on facts and/or circumstances to substantiate a reasonable basis for the report. Repeated reports about trivial matters may also be considered frivolous.
6. FAIR TREATMENT OF ALL PERSONS
This Policy requires that principles of fairness and natural justice be afforded to all persons concerned.
This policy objective will be balanced in its application by fully respecting the rights and protections afforded to any Eligible Person, including wherever possible and practicable the entitlements to confidentiality or anonymity.
Equifax will also take all reasonable steps to provide any person or persons directly named or indirectly identified or mentioned in a report of Disclosable Conduct with an opportunity to respond to all or any allegations as part of any whistleblower inquiry or investigation.
This Policy recognises the importance of striking an appropriate balance of assuring that the whistleblowing protections of confidentiality and immunity from any reprisal, detriment or unfair treatment are respected and at the same time meeting the principles of natural justice, and a person's right to defend themself and treated with fairness generally.
Support is also available and may be provided by Equifax should a person subject to allegations contained in a received report of Disclosable Conduct feel they need legal or other representation in the process to ensure procedural fairness.
7.1 Who investigates Disclosable Conduct?
A Disclosable Conduct report raised with either the IWS or any Eligible Recipient identified under this Policy will normally be investigated by either the Equifax IWS or by the Equifax A/NZ WPO.
However, under this Policy any necessary investigation conducted on receipt of a report of Disclosable Conduct may be done in any of the following manners:
- independently by the Equifax A/NZ IWS - Stopline; or
- Independently by the Equifax A/NZ WPO; or
- by either the Equifax A/NZ ISW - Stopline or the Equifax A/NZ WPO in collaboration with the other; or
- by either the Equifax A/NZ IWS - Stopline or the Equifax A/NZ WPO separately or collaboratively together with the support of an appointed support person (chosen for instance because of their specialised knowledge or skills in respect to a particular Disclosable Conduct report).
The preferred method of conducting any investigation though is through the IWS - Stopline. Stopline has considerable experience and expertise in handling and managing Whistleblowing matters arising from reports of DIsclosable Conduct and is considered to be best placed to investigate these matters on behalf of Equifax A/NZ.
7.2 Investigation Process
The following flow chart diagram illustrates the approach and process taken under this Policy by the IWS - Stopline upon the receipt of a report of Disclosable Conduct from an Eligible Person. A similar approach will also be taken by an Equifax A/NZ Eligible Recipient in the event that a report of Disclosable Conduct is received directly by Equifax A/NZ.
If, for any reason, it is not considered appropriate or desirable for Stopline to investigate a Disclosable Conduct Report it will be automatically conducted by the WPO or, as decided at the discretion of the WPO, by one of the following:
- a lawyer employed by Equifax;
- a Equifax A/NZ HR employee;
- a Senior Equifax A/NZ Leader;
- an external party such as a lawyer or other expert engaged for the specific investigation purpose; or
- another person nominated by the WPO .
7.3 How Equifax approaches investigations of Disclosable Conduct
Disclosable Conduct reported under this Policy will be investigated as soon as possible after being reported. The identity of the Whistleblower will be kept confidential (unless an exception applies) or anonymous (if so requested by the Whistleblower).
Any investigation of reported Disclosable Conduct will be done by Equifax's IWS or internally by the Equifax A/NZ WPO.
The investigation will be conducted in an objective and fair manner and otherwise as is reasonable and appropriate having regard to the nature of the Disclosable Conduct and the circumstances.
If it will assist the investigation an independent person (internal or external to Equifax) may be appointed to support the process. This may be necessary or desirable where expert or specialist skills are required to investigate a particular report of Disclosable Conduct.
Where appropriate, and where the Whistleblower has provided their contact details, the Whistleblower in most instances will be provided with regular feedback regarding any investigation's progress and/or its outcome (subject to any considerations being applied to the privacy and confidentiality of those against whom any allegations are made in regards to the report of Disclosable Conduct.).
At the conclusion of any investigation under this Policy into Disclosable Conduct, a confidential report will be provided to the Equifax A/NZGMC in their capacity of WPO. If appropriate, depending on the seriousness and nature of the matter, Equifax's Australian Board of Directors and the GMD may also receive a copy of the report.
While regular feedback will be provided to the Eligible Person (where the Eligible Person has provided either the IWS or an Eligible Recipient of Equifax with contact details) they will not receive a copy of the final report.
Any recommendations arising at the completion of an investigation under this Policy will be considered by the Equifax A/NZ WPO. If substantiated, the reported Disclosable Conduct may lead to disciplinary action being taken including termination of employment or engagement and/or legal referral or legal action. Any determined action will be measured and appropriate based on the nature and extent of the substantiated Disclosable Conduct.
8.1 Where can I find this Policy?
This Policy is publicly available on the Equifax A/NZ website. An equivalent policy is also published on Equifax A/NZ's internal intranet web pages for the reporting of Disclosable Conduct by current Equifax employees and contractors (or Eligible Persons associated with current employees or contractors) who are able to access that content.
8.2 When is this Policy reviewed?
As with all of its Policies, this Policy will be reviewed and amended by Equifax A/NZ at suitable intervals to ensure that it remains effective and relevant; and that it continues to comply with all relevant current legislative and regulatory requirements.