• Where do I login to eTrace?
  • Why should I upgrade to Debtor IQ Premium?

    Debtor IQ Premium gives even more insight into the credit risk of your customers, including a weekly risk score for your accounts indicating the probability of a credit adverse event occurring in the next 12 months, quick links to target High Risk, Collectible or Performing accounts as well as Industry payment comparisons and more. Read more about the benefits of Debtor IQ Premium.

  • Debtor IQ: Is my data secure?

    The security of your data is a top priority for Equifax.

    All data transfer for Debtor IQ is managed over secure channels. Equifax will aggregate your data into market and industry trends and all information that is presented to third parties will be de-identified, aggregated and rounded to help ensure your sensitive financial information is protected and secure.

  • Through what channels can I access Equifax consumer and commercial data?

    Equifax provides a range of channels to give you access to consumer and commercial data, simply and easily.

    Our products and data can be accessed through IQ Connect, Visualisation, API Connect, DecisionPoint 3 and Data Link Manager.  For more information on each channel please visit the Channels page.

  • How can I set up an eTrace account?

    To access eTrace, please call us on 1300 748 215 or apply online to set up an eTrace account.

    Once approved, you will be provided with a username and password for the eTrace website so you can log in and start using the service straight away. You will be asked to accept the terms and conditions for eTrace, which are separate to Equifax.

  • What is PPSR?

    The Personal Property Security Register (PPSR) is like an electronic ‘bulletin board’ of financing statements that record security interests granted over personal property. The details of the security interests are directly entered onto a single national electronic register.

  • What do users need to know about this product before they can acquire it?

    The Personal Property Securities Register (PPSR) is a national online register that lets you register your interests in personal property. Searching and registering on the PPSR is critical risk protection if you are extending credit, selling on terms or leasing to a customer.  

    Personal property includes all forms of property other than land, buildings and fixtures, for example, machinery, cars, boats, crops, livestock and equipment.

  • How do I register on the PPSR?

    Before registering on the PPSR, we recommend you obtain independent legal advice. For general advice on Personal Property Securities Act (PPSA) compliance, including compliance reviews of your PPSR registrations, Equifax has a team of former insolvency, credit and legal professionals to help you formulate your approach.

    Once your PPS registration policy is ready, we have a comprehensive range of products that help you efficiently and accurately create and maintain PPS registrations.       

  • Can I make bulk entries to the PPSR via Equifax?

    Yes, we have a batch service that can help you quickly work through a backlog of registrations that you may need to create, amend or discharge. Talk to your Account Manager to find out more. 

  • How can I validate my entries prior to searching or registering on the PPSR?

    Equifax’s Entity Verification service (Organisation ID or Org ID) helps validate an entity against the Equifax databases as well as ASIC and other third party databases.

    Our VIN Validation service validates VINs against POLK, to help you check you are searching or registering against the right motor vehicle.

    These checks are based on the information you provide and help to ensure identifiers are entered correctly, reducing the risk of an invalid result.

Further questions? Speak to an Equifax specialist.

Contact us today to find out more about our products and services.

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