SYDNEY - 25 August 2021 - Equifax, the global data, analytics and technology company, has announced a partnership with leading HR and Payroll software provider Frontier Software. A first in the Australian market, the partnership will enable Frontier Software and its customers to streamline the employment income verification process and mitigate data handling risks in loan applications with automated employment income verification.

Proof of employment and employment income are required when applying for many financial services and loans. For employers, this can be a burden on HR and payroll administrators and for employees, this can be a time consuming and often stressful process, requiring scanned copies of payslips, employment letters and the sharing of sensitive data over email and the phone.

With the consent of the employee, this process can now be automated with financial service providers able to use the Equifax Verification Exchange service to verify an applicant's employment income digitally. The partnership with Frontier Software enables Frontier’s customers to seamlessly access the Verification Exchange, providing an innovative solution to help employees live their financial best. 

Dylan John, Executive General Manager of Workforce Solutions at Equifax said “The Verification Exchange provides an opportunity for organisations to support their employees’ financial wellbeing. Applying for a financial service can be a stressful time for individuals and this solution enables faster decisions, reduces risks and removes unnecessary manual processes for the employee, the employer and the lender”. 

Nick Southcombe, CEO of Frontier Software said, “This is a powerful solution. Organisations are looking for ways to improve productivity and offer employees benefits. Extending the Equifax Verification Exchange services to employees achieves exactly that, and it costs the employer and employee nothing. We are delighted that we are able to offer this partnership as part of a Frontier Software solution”.

For businesses wanting to know more about Equifax Verification Exchange please contact us for more information on how we can help your organisation offer this financial wellbeing service to your employees.


At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward. Headquartered in Atlanta and supported by more than 11,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit or follow the company’s news on LinkedIn.

Equifax Workforce Solutions is a trusted leader in meeting the evolving employment income verification needs of clients in Australia. Our Verification Exchange solution improves efficiency, reduces risks and enables employee financial wellbeing. We are driven to bring innovative, robust and secure workforce solutions that can enable Australians to live their financial best. Contact us for more information on how we can help your organisation offer this financial wellbeing service to your employees.


Established in 1983, Frontier Software is an acknowledged leader in the provision of a global HR & Payroll software solution. Our software is called ichris - (International Comprehensive Human Resource Integrated Software) and it sets the benchmark for Human Capital Management software.  Frontier Software provides HCM solutions and services to over 1,700 customers in 26 countries, from small to very large enterprises. Our software is used to provide an efficient Payroll Service from our global offices in Australia, India, Malaysia, New Zealand, Philippines, Singapore and the UK. Frontier Software ensures proven long term growth via prudent investment in its people and software products/services. A perfect solution.


Purpose of Equifax media releases:
The information in this release does not constitute legal, accounting or other professional financial advice. The information may change, and Equifax does not guarantee its currency or accuracy. To the extent permitted by law, Equifax specifically excludes all liability or responsibility for any loss or damage arising out of reliance on information in this release and the data in this report, including any consequential or indirect loss, loss of profit, loss of revenue or loss of business opportunity. 

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