Consumers who purchased a MyCreditFile Express product for $69.95, which was available from 12 March 2014, may be eligible for a refund from Equifax (formerly Veda).

Who is eligible?

Consumers who purchased MyCreditFile Express for $69.95 on or after 12 March 2014, and had not ordered a credit report from Veda (now Equifax) within 12 months prior to this purchase.

How to get your refund?

Equifax has attempted to contact eligible consumers by email, text message and/or written letter.  If you believe you are eligible for a refund and have not received a communication from Equifax, please call +61 2 9119 5063, Monday to Friday from 8:30am to 5:00pm AEST, so we can investigate.


Last updated: 1 May 2017