Rising Unsecured Credit Demand and a Surge in Delinquent Account Values
19th Sep 2025

The Equifax Q2 2025 Consumer Credit Report shows that unsecured credit demand is continuing its upward trend, while secured credit demand grew at a more modest pace, driven by a steady 4.9% increase in mortgage applications. 

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Understanding who your customers are and the way they engage with your business requires big picture thinking and a greater focus on data management.

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In this video, Neil Coert, Commercial Specialist at Equifax, shares his thoughts on the challenges reporting entities currently face in the market, and some ways the customer onboarding experience can be automated and made simpler.

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Drew Beresford, Commercial Specialist at Equifax, shares his tips on how to check existing PPS registrations are correct, and the steps you can take to fix any errors to ensure your security interest are valid.

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Ian Hadwen, Commercial Specialist at Equifax, explains why you really need to know your customer, and what it means if you don't.
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Improving mortgage application scorecards using NeuroDecision® Technology.

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Driven by a continued fall in credit card applications, despite steady growth in personal loans. Mortgage demand decline continues.

Overall consumer credit applications fell -7.1% (vs March qtr 2018):

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There are always early warning signs when a business is experiencing financial distress. Not surprisingly, many of these signs are found in the financial statements.

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Predominantly driven by asset finance

Overall business credit applications dropped 10.15% (vs March qtr 2018)

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Kevin James, Head of Advisory & Analytics Consultancy Services at Equifax, talks about the benefits of CCR for lenders and consumers post Royal Commission.

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In this video, Matt Strassberg, General Manager, External Relations at Equifax, discusses new regulatory changes coming into focus post the Royal Commission.

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