Nationally Coordinated Criminal History Check (previously known as National Police Check)

It is a certificate that details any Disclosable Court Outcomes (DCO) and pending charges associated with your name. You may need a Nationally Coordinated Criminal History Check certificate for specific jobs or volunteer positions.

A Nationally Coordinated Criminal History Check Certificate shows Disclosable Court Outcomes (DCO). These include but are not limited to:

• Any charge found proven in court
• Details of the court that heard the charge, the date and any penalty or sentence
• Findings of guilt by a court, even if no conviction is recorded
• Court convictions, even if no sentence or penalty was given
• Good behaviour bonds and similar court orders
• Charges laid by police but not yet proven, or otherwise, in court
• Current investigations in which the subject is a suspect
• Children’s Court convictions and guilty findings
• Traffic convictions and guilty findings
• On-the-spot fines issued by police that ended up in court.

fit2work’s Nationally Coordinated Criminal History Checks are fast and reliable. Up to 70% of checks are returned within 15 minutes after the fit2work team has processed your check.

30% of checks may be referred to ‘manual processing’ for further investigations by the police. Once a check has been sent to manual processing, it may take up to 15 working days or longer to return due to the complexity of the request.

Curious to know how a Nationally Coordinated Criminal History Check Certificate should look? Different jurisdictions have different requirements for how they undertake the process, but the minimum amount of information you should receive includes:

• subject details (including any previous names provided)
• who it was conducted for
• check type
• check purpose
• date submitted
• result date
• end date of period checked
• validation.

Log in to fit2work by clicking the login button on the top right-hand corner of our website. If you’re not fit2work registered, you will be asked to provide some details so we can send you an invitation email. You then log in to the fit2work portal to complete the data entry and consent. Upload your IDs and take a selfie for proving your identity. Submit your order for processing.

When you log into your fit2work account, you will be able to view the status of your application in the current checks tab.

fit2work began processing Nationally Coordinated Criminal History Checks in 2008 and today we are one of Australia’s leading providers of online screening services. Our checks draw on the Australian Government’s Document Verification System and are accredited by the Australian Criminal Intelligence Commission (ACIC).

Select from one of the two methods below to complete your application:

fit2work Fast Track Method

With our fit2work Fast Track Identity Verification Method, you can quickly submit your documents and get your application moving.

How does it work?
Simply use your mobile device to upload and submit three valid identity documents that show your current legal name:

• Australian or International Passport
• Australian Driver Licence
• Medicare Card

You will need to have the physical copy of your documents to use this method. Please note, if you have a single name (e.g. first name or family name only), please use the fit2work Standard Method to complete your application.

IMPORTANT NOTE: If you upload an international passport, once you have completed the mobile steps, you will be prompted to provide a copy of your Australian Visa (which can be obtained from Visa Entitlement Verification Online - VEVO). 

fit2work Standard Method

If you don't have the documents needed for our fit2work Fast Track option, the fit2work Standard Method is a great alternative. 

Here’s what you'll need:

• One Commencement of identity document
• One Primary use in the community document
• One Secondary use in the community document
• A "selfie" photo of you holding one of your photo ID documents

All three documents must be valid and show your current legal name.

Need to know what documents are accepted and how to take your selfie? Click here to see what’s required. 

If you require a national check for visa or immigration purposes, you must complete the Australian Federal Police (AFP) check. Please note, our international checks are not accepted for visa or immigration purposes.

Yes. fit2work can conduct a Nationally Coordinated Criminal History Check for you whether you live in New South Wales, Victoria, Queensland, South Australia, Northern Territory, Western Australia or Tasmania.

There are no expiry dates on Nationally Coordinated Criminal History Checks. But they are a point-in-time check. Policies vary between employers as to how recently they require the screening to have been done.

The fit2work online portal allows you to track and manage the status of all your police checks. You can search and schedule future refresher checks through our electronic database.

Around 30% of checks will go to ‘manual processing’ for further investigations by the police. Once a check has been sent to manual processing, it can take up to 15 working days to return.

The reasons for a check being referred to manual processing include:

• The applicant has a common name or a name that matches with a potential person of interest;
• The check has old police history information (disclosable outcomes) that requires manual collection and processing of hardcopy records;
• Information has been transferred between the various state and territory police agencies before the information can be vetted and/or released.

fit2work is not able to speed up the return of a check result if it has been referred to manual processing.

You can verify a check by going to https://www.fit2work.com.au/Public/ResultVerification and following the prompts.

A check is only deemed urgent if circumstances are relating to the critically ill, a child needs to be placed in immediate care, political reasons or vulnerable people will be in grave danger if a Nationally Coordinated Criminal History Check is not carried out immediately.

If you don't have the documents needed for our fit2work Fast Track option, the fit2work Standard Method is a great alternative. 

Here’s what you'll need:

• One Commencement of identity document
• One Primary use in the community document
• One Secondary use in the community document
• A "selfie" photo of you holding one of your photo ID documents 

All three documents must be valid and show your current legal name.

Need to know what documents are accepted and how to take your selfie? Click here to see what’s required.

With our fit2work Fast Track Identity Verification Method, you can quickly submit your documents and get your application moving.

How does it work?

• Simply use your mobile device to upload and submit three valid identity documents that show your current legal name:
• Australian or International Passport
• Australian Driver Licence
• Medicare Card

You will need to have the physical copy of your documents to use this method. If you have a single name (e.g. first name or family name only), please use the fit2work Standard Method to complete your application.

That's it! In many cases, this method allows us to return your results in as little as 15 minutes after the fit2work team has processed your check. Please note, standard ACIC processing times still apply.

IMPORTANT NOTE: If you upload an international passport, once you have completed the mobile steps, you will be prompted to provide a copy of your Australian Visa (which can be obtained from Visa Entitlement Verification Online (VEVO)).