Credit card enquiries rising despite overall decline in consumer credit demand, as signs of financial strain increase
1st May 2024

Mortgage demand declines, but average limits and arrears continue to grow

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The newly released Equifax Score is our most predictive score yet, making it easier for lenders to extend credit responsibly by more accurately assessing the risk of default for each customer1.

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SYDNEY – 1 March 2021 – Equifax, a global data, analytics and technology company and leading provider of credit information in Australia, has finalised the purchase of Creditworks to help trade credit and SME businesses manage commercial risk through end-to-end credit automation.

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For some credit applications, it’s a fast and straightforward decision whether to grant or deny approval. For others, evaluating a borrower’s credit risk isn’t as easy, requiring more time and work chasing up referrals and double-checking background information. These marginal applications are a drag on efficiency, slowing down processes and impacting profitability. Too many credit opportunities are rejected because not enough is known about an applicant at this early stage of the credit lifecycle.

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Business Credit Demand Index Dec 20

Equifax Quarterly Business Credit Demand Index: Dec 2020

Overall business credit applications down -6.9% (vs Dec quarter 2019) Business loan applications decreased by -10.1% (vs Dec quarter 2019) Trade credit applications fell -8.4% (vs Dec quarter 2019) Asset finance applications increased by +0.2% (vs Dec quarter 2019).
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Overall consumer credit applications down -21.9% (vs December quarter 2019)

Credit card applications reduced by -31.7% (vs December quarter 2019) Personal loan applications dropped -28.1% (vs December quarter 2019) Buy now pay later applications trending down -1.5% (vs December quarter 2019) Auto loan applications decreased by -2.8% (vs December quarter 2019)

Mortgage applications increased by +19.3% (vs December quarter 2019).

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We all know how important it is to be able to explain and justify the basis for a credit decision. It’s not just lenders and regulators seeking greater explainability, but consumers too want the transparency of understanding why a loan was approved or denied.

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Want to rethink your understanding of risk analysis, learn how to close the consumer information gap left by the pandemic and find new, more nimble ways of working?

Hear from industry experts and thought leaders in Data & Analytics at Ignite Live 2021.

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Alternative data opens up a world of possibilities for more accurately determining creditworthiness. Where a person lives, where they dine out and how they spend their income…these are all data sources that have the potential to enhance traditional credit score models for improved assessment of financial reliability.

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Predictability, continuity and reliability are crucial prerequisites for successful credit scoring. Sound risk assessment decisions rely on credit score models that move with the times, evolving to reflect changes in consumer credit behaviour and improvements in risk prediction technology.

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Introducing regular, ongoing background screening of your employees can be a daunting prospect. As an employer or HR practitioner, you might be wondering "What if my employee refuses a background check? How do I know which employees to check? How often should screening occur?"

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