In today's dynamic financial landscape, the digital channel isn't just an option—it's the primary battlefield for attracting and retaining customers. Lenders with robust online solutions are keenly aware that success hinges not only on competitive rates but also on delivering an exceptional, frictionless digital experience. Consumers expect speed, transparency, and certainty, and anything less can lead to abandonment.
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You have a complex, multi-step problem to solve. Perhaps it's diagnosing the potential risk associated with taking on new debt or optimising your credit model for changing macroeconomic factors.
Unleashing the transformative potential of AI was the core theme of our recent Equifax Innovation Day. The event explored how AI is reshaping risk, resilience, consumer experience and growth, offering a unique opportunity to share ideas, network with peers and confront the challenges presented by the exponential pace of AI innovation.
Equifax becomes the official provider of Developer Rating Scheme Services for the Department of Climate Change, Energy, the Environment and Water
Data quality is a crucial element of effective risk management. Yet, credit decisions are routinely made with data that is inaccurate, duplicated, poorly compiled, incomplete or dated.
Understanding the criteria for a favourable iCIRT 'Conduct' assessment.
An iCIRT rating recognises the multifaceted elements that distinguish high-trust property development and construction companies. But what does this look like in practical terms?
Consumer confidence undercut by creeping debt as amount owed by some Australians increases
Economic uncertainty contributes to subdued business growth, while insolvencies hit a five-year high
The recent Equifax Frontiers: Championing Digital Trust event convened industry leaders to explore the evolving identity and fraud landscape. Discussions provided valuable insights into strengthening defences against fraud, scams, and data breaches, ensuring regulatory compliance, and future-proofing operations. The central theme emphasised that ‘digital trust’ - meaning customer confidence and security in online business interactions - is no longer a peripheral concern. Instead, it’s a foundational element for business resilience and growth. Consumers expect businesses to protect their personal data while offering transparent, reliable, privacy-respecting and frictionless digital interactions.
Here's a summary of the key insights and talking points from five of the top sessions.
New market leading CDR transaction-based risk score from Equifax harnesses the power of the Mastercard Open Banking platform to help consumers better understand their credit health and open new financial opportunities
