If you cancel before your annual subscription period ends you are entitled to a pro rata refund of the part of the subscription fee paid by you that relates to the unused portion of your subscription. For customers on a monthly subscription if you cancel your membership the membership fee for that month will not be refunded.
For more information please view the Your Credit and Identity Terms and Conditions.
Yes, you can. You are entitled to a free Credit Report from Equifax once a year, or in the following situations:
You’ve been denied credit. (You’ll need to request your Credit Report within 90 days of your application being declined.)
You have submitted a correction request and have been advised that information on your file has been corrected.
If you want a copy of your Equifax Credit Report but you don’t meet the criteria above, Equifax will happily supply one, but there may be a small charge involved. You have the option of either making a single payment for one report, or consider taking out an subscription plan from Equifax and having your Equifax Credit Report sent to you on a regular basis along with other features.
Score Tracker recalculates the credit scores of Equifax subscribers every month. If new information is added to your Equifax Credit Report or old information deleted from it, this is likely to raise or lower your Equifax Credit Score. Score Tracker lets Equifax subscribers remain informed about whether they are becoming more or less creditworthy. This can be useful information if, for instance, you are planning on applying for credit such as a home loan.