What should I do if I don't recognise an enquiry on my Equifax Credit Report?

If you review your Equifax Credit Report and find an enquiry from a credit provider you have not applied for credit with it is important to have it investigated. You can contact the credit provider (or Equifax) and ask them to investigate (you won’t have to pay any fees or charges if you do this). The credit enquiry may have been put on your Equifax Credit Report in error or it may be someone trying to fraudulently apply for credit in your name.

Learn more about fixing your Credit Report in the Corrections section of the Equifax Help Centre.