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Commercial Confidence, Refinancing and ‘Mortgage Regret’ Define Broker Strategies
23rd Nov 2025

 

Survey reveals broker anticipation of commercial loans has more than tripled over the past year, while 72% of brokers say they plan to work with customers dealing with ‘mortgage regret’ amid recent rate cuts.  

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Grant Thornton partner and risk consultant, Neil Jeans, explains Australia's Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) reforms and why they must prompt a complete rethink in how businesses protect themselves against financial crime.

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The construction sector’s reputation has rallied over the past 12 months, but consumers report growing concerns that builders will cut corners to reduce costs or deliver homes faster as housing supply targets put pressure on the industry. 
 

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Smarter Lending with Pre-Qualification PLUS

In today's dynamic financial landscape, the digital channel isn't just an option—it's the primary battlefield for attracting and retaining customers. Lenders with robust online solutions are keenly aware that success hinges not only on competitive rates but also on delivering an exceptional, frictionless digital experience. Consumers expect speed, transparency, and certainty, and anything less can lead to abandonment.

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Equifax becomes the official provider of Developer Rating Scheme Services for the Department of Climate Change, Energy, the Environment and Water

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Consumer confidence undercut by creeping debt as amount owed by some Australians increases

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Economic uncertainty contributes to subdued business growth, while insolvencies hit a five-year high

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Digital Identity and Fraud Solutions Equifax

The recent Equifax Frontiers: Championing Digital Trust event convened industry leaders to explore the evolving identity and fraud landscape. Discussions provided valuable insights into strengthening defences against fraud, scams, and data breaches, ensuring regulatory compliance, and future-proofing operations. The central theme emphasised that ‘digital trust’ - meaning customer confidence and security in online business interactions - is no longer a peripheral concern. Instead, it’s a foundational element for business resilience and growth. Consumers expect businesses to protect their personal data while offering transparent, reliable, privacy-respecting and frictionless digital interactions. 

Here's a summary of the key insights and talking points from five of the top sessions.

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New market leading CDR transaction-based risk score from Equifax harnesses the power of the Mastercard Open Banking platform to help consumers better understand their credit health and open new financial opportunities

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How effectively does your organisation detect potential money muling activities?

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Hospitality sector facing a severe downturn, with construction and retail also showing ongoing signs of struggle.

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