Can I get a free copy of my Equifax credit report?

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Yes. You can contact Equifax to obtain a copy of your free Equifax credit report where:

  • Your credit application was declined. The request for a free credit file must be made within 90 days from the date your application was declined;
  • You have lodged a correction request and have been advised that information on your file has been corrected; or
  • You have not requested a copy of your free credit report in the previous 12 months.

You can order a free copy of your credit file in the following ways:

  1. Click here to order online;
  2. Call us on 13 8332 and follow the prompt; or
  3. Mail your request to us at GPO Box 964, NORTH SYDNEY NSW 2059.

If you don’t meet the criteria for a free Equifax credit report you can get a once-off credit report for $6.95 (currently available for free).