The collections solutions from Equifax can help you get in contact with existing customers faster and prioritise your collection approach by better predicting which customers are most likely to pay.
As Australia’s largest, most comprehensive and current credit data bureau, you can be assured of the best insights and experience with Equifax.
Whether you want to chase an overdue payment, recover on bad debt, or determine what debt to sell early to maximise yields, just contact us and we can help.
Find lost debtors faster and help complete the customer picture.
Account Management Service
Improve collections by segmenting your debtors more accurately.
Operational Collections Reports and Alerts
Improve collection recovery rates with bureau data and real-time notifications.
Debt Recovery Score
Reduce bad debt by predicting which debtors will pay.
Equifax Engage Plus
A smart debt collection digital platform that works for you and your customers.
Engage your customers across SMS, web chat, social media, email and voice via a one-stop web portal.
Equifax's collections solutions can help you...
Find lost debtors
Improve your chances of contacting customers with Equifax's extensive database.
Reduce bad debt
Reach customers quicker and better focus collections on those most likely to pay.
Decrease collections costs
More accurate data and better insight for your collections strategy, slashing time and effort taken to get paid.
Prioritise collections activities
Focus resources on those likely to recover and receive notifications as customers’ situations change.
Improve customer experience
Handle customers likely to self-cure with a light touch and proactively reach out to those in hardship.
Maximise yield on debt sale
Determine which debt to sell and accelerate the sale to get the best price.
Companies using Veda's solutions