How do I cancel my Equifax Your Credit and Identity subscription?

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We are sorry you want to leave us! If you would like to cancel your annual subscription you can do so in one of two ways:

Phone

Please call us on 13 8332 (select option 2).

Online

Go to https://www.equifax.com.au/contact. Complete the personal Contact us form, selecting 'Cancel my personal Equifax subscription plan' in the 'I would like to...' menu. Your subscription will be cancelled within one business day and confirmation sent to you by email.