You can call us on 138 332 (select option 2).
You can use our online form here.
Accessing your Equifax credit report is easy and it is free. You can request your credit report from Equifax in the following ways:
Free Equifax credit reports are delivered to you within 10 days.
You are entitled to a free credit report from Equifax once every 12 months or in the following situations:
When applying for your free Equifax credit report it is a good idea to have the following information at your fingertips:
Only you may request a copy of your own credit report. For security reasons, you will be asked to verify your identity prior to receiving a copy of your Equifax credit report.
Equifax also offers a range of subscription products where you can get your credit report, Equifax Score and features such as credit and identity monitoring. Find out more about our subscription plans.
What if I’ve forgotten my username or password?
Your username is the email address you used to sign up to the service. If you have forgotten your username please contact us or call us on 138 332.
If you have forgotten your password you can click on the Forgot Password link on the login screen for Your Credit and Identity member portal. You will need some identity information and answers to your security questions to reset your password.
How do I reset my password?