Help Centre

What can we help you with?

How Does Credit Reporting Work?

When you apply for credit from a financial institution the organisation providing the credit wants to be confident you will pay back what you owe. Credit reporting agencies (such as Equifax) keep track of whether you pay your bills and repay your debts, compiling this information into a credit report.
Learn More

Most Recent Trending Questions

What should I do if my identity has been stolen?
What should I do if my identity has been stolen?

Identity theft can be a stressful, time-consuming and costly experience.

Read More
How do I get my free Equifax Credit Report?
How do I get my free Equifax Credit Report?

Accessing your Equifax Credit Report is easy, and it is free. You can request your credit report from Equifax in the following ways:

Read More
Why was I declined credit?
Why was I declined credit?

There are a number of reasons why a credit provider may reject an application for credit.

Read More
How do I place a ban on my Equifax Credit Report?
How do I place a ban on my Equifax Credit Report?

If you would like to place a ban or extend a ban on your Equifax credit report, please enter your details into the form - Click here

Read More
Why is an Equifax Credit Score so important?
Why is an Equifax Credit Score so important?

An Equifax Credit Score is a summary of an individual’s credit information held by Equifax.

Read More
How does the Equifax corrections process work?
How does the Equifax corrections process work?

Read through the following steps to submit a correction to your Equifax Credit Report.

Read More