Approving a credit application without checking a customer’s credit report and credit score is like building a puzzle with missing pieces. You may have some parts of the financial picture, but the overall view will be incomplete and maybe inaccurate. Credit reports and scores help credit providers make informed decisions that benefit the entire lending ecosystem. Here’s how...
The new Design and Distribution Obligations (DDO) for financial and credit products comes into force by the 5th of October 2021 and requires you to publicly document and justify why a product is consistent with the likely objectives, financial situation and needs of a class of consumers.
Leonardo da Vinci is said to have created the first curriculum vitae (CV) in 1482. It was a letter to the Regent of Milan, introducing himself and explaining his many skills. While the concept of a CV and cover letter may not have changed much over the centuries, advances in technology and products such as fit2work mean it can be much easier to spot a fraud.
Do you really understand why credit customers choose one brand over another? Switching decisions are challenging to predict and can vary according to customer age and product type.
The Equifax Australian Consumer Credit Pulse 2019 report reveals surprising trends that will be of interest to marketers looking to target financial services customers.
Less than a decade ago, background checks were only undertaken for certain roles. These days it's the norm.
Dylan John, Executive General Manager - HR Solutions at Equifax, says "Most businesses in Australia do a background check on employees at the point of hire, and never do it again. If they do, it's usually once every three to five years. A lot can happen during that time."
In the turmoil that ensues from a data breach, a necessary decision is what to do about notifying customers. The Federal Government’s Notifiable Data Breaches (NDB) scheme makes it clear that businesses have the responsibility to protect their customers in the aftermath of a cyberattack.
For some professions, conducting police checks on candidates and employees is a mandatory requirement under legislation and industry regulations. Many organisations also conduct background screening voluntarily to guard against potential risks, such as fraud, identity theft and false credentials. However, managing your risk goes beyond a simple police check.
Where there’s money up for grabs, there’s the possibility of crime, and the property market is no exception. The vast sums of money associated with home sales make the conveyancing industry an ideal hunting ground for cybercriminals. With numerous fraud opportunities available pre-sale and post-sale, fraudsters are using increasingly sophisticated methods to intercept property fund payments, steal identities, forge documents and attack computer systems.
The ramifications are serious if a registration lapses due to non-renewal. A lapsed registration cannot be restored. It will simply disappear, never to be seen again. If you don’t have a warning system that notifies you of approaching expiries, you may not even be aware that it has gone.
This Australian telecommunications company wanted a clear picture of who their commercial customers were, with the objective of gaining a firm factual understanding of their target market to help improve customer reach and business growth. Find out how they achieved it.
Ashleigh is a typical credit-active, low-risk millennial. Loosely defined as the generation born between 1981 to 1996, this segment of potential borrowers presents significant opportunities for credit providers. Understanding the common characteristics of millennials is critical if lenders want to engage with, and successfully target products at this prime customer group.
