Partner 4

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Partner 3

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Partner 2

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Partner 1

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Overview

Have you had a lost wallet? Have you had a stolen passport? Want ID theft protection now or if theft should happen in the future?

Your valuables can be gone in an instant. Fortunately, with Secure Sentinel, you can do something about it just as quickly.

Secure Sentinel bundles all your identity protection needs into two cost efficient membership packages.

Secure Plus and the advanced Secure Identity, which exclusively includes your Equifax Credit Report and Credit Alerts, are tailored for your individual concerns and circumstances.

  • 24 x 7 assistance when your wallet or passport is lost or stolen
  • Peace of mind that you’re covered at home or travelling

 

Protect your most valuable asset, your identity

Protect & Monitor

My Credit File report

Protect your credit reputation by checking that your personal information on your Credit File is accurate and up-to-date.

My Credit Alerts

Protect identity and your credit file from fraud to see if someone applies for credit in your name.

Identity Watch

Get notified if your identity details have been compromised online before your credit cards are used, or your credit reputation is affected.

Key and Luggage Tags

Travel safe with coded key and luggage tags that tells anyone who finds them they can contact us or post them back to us, free of charge.

Online Vault

Help prevent identity theft and financial loss by registering the details of your important documents and valuables and we’ll keep the details safe until you need it for a police or insurance report. ​

Recover

Card cancellation and reissue

We’ll arrange to cancel and reissue lost or stolen cards and you’ll be protected from credit card fraud and other crime.

Mobile phone block

We’ll arrange to temporarily block mobile phone use and you’ll be protected from their fraudulent use.

Passport cancellation

If your Australian or New Zealand passport is lost or stolen we’ll arrange for its cancellation and connect you to the Consulate or Embassy for its replacement.​

Emergency Cash

Should your wallet be lost or stolen, you may be eligible for an Emergency Cash Advance of up to A$1,000, wherever you are in the world.*

Identity Guard Insurance

Restore your identity after loss or theft, subject to approval and terms and conditions, with up to A$15,000 cover per annum.*​

* Terms and conditions apply.

Overview

Equifax’s IDMatrix is Australia’s most comprehensive identity verification solution.

Identities are verified online in real time against more than 25 data sources, giving you access to the greatest breadth and depth of identity information in Australia.

IDMatrix also offers the additional benefit of a built-in fraud assessment as part of the identity verification process, offering greater protection against fraudsters.

Assured to simply and easily meet your AML/CTF compliance requirements and business rules, IDMatrix has become the go-to service for government, financial institutions, property conveyancers and other businesses.

Knowledge Based Authentication

Identity theft is on the rise, and only IDMatrix adds in a comprehensive check to reduce this threat using our unique Knowledge Based Authentication (KBA) capability.

KBA confirms that your customer is who they say they are by:

  • Presenting a set of challenge questions in the form of a multiple choice quiz, which is a fast and convenient customer experience
  • Using the extensive Equifax data assets of previous address and previous employment history
  • Providing a sophisticated scoring model and calculation that can be included as part of yoru complete IDMatrix identity and fraud assessment.

Dodgy dealings are big business

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Suspicious business practices have been a hot topic in the media lately. The Panama Papers revealed how businesses and individuals can hide their dealings, avoid tax and even get around their obligations under the AML/CTF Act.

Overview

At its most organised, syndicated global fraud presents significant financial risk and is one of the greatest challenges that Australian businesses face.

FraudCheck is your fraud detection tool bringing together powerful insights from Equifax's Shared Fraud Database (SFD), populated by our Fraud Focus Group (FFG).  By joining our FFG, you can use FraudCheck to gain access to an invaluable data source of confirmed fraud events that can be used as an early warning system to identify fraud at the point of application, before substantial losses occur.

FraudCheck is the only one of its kind in Australia, offering a collaborative, knowledge-sharing service of superior fraud intelligence. The pooling of member-provided data assists in the identification of common trends in fraud activity as well as additional intelligence, fraud patterns and market insights. In addition, Equifax enriches this information by contributing valuable third-party data including police listings.

Is trade credit the emerging playground for fraudsters?

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If you thought your business was safe, think again. Fraud is moving beyond financial institutions, with a new wave of activity affecting business of all sizes and types.

How to VOI Overseas Clients

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ARNECC has released an updated Guidance Note 2 (19/01/2016) offering more specific guidelines on how to deal with VOI for overseas clients.

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