Identify deceased customers quickly and easily
Businesses without access to timely data about deceased customers are vulnerable. They risk being defrauded by identity thieves. They can also incur reputational damage and unnecessary costs by trying to transact with or market to deceased customers.
Equifax can combine the Australian Death Check – Australia’s source of deceased-persons data – with identity, fraud and credit checks to help businesses and governments keep their customer databases up to date.
- Safeguarding against the reputational damage of transacting or marketing to a deceased person
- Improving contact strategies with up-to-date customer records
- Helping to prevent fraud and identity crime
- Strengthening your Know Your Customer (KYC) and Anti-Money Laundering (AML) processes
How it Works
If you’re an IDMatrix customer, you have the ability to ‘switch on’ access to the Australian Death Check service. This means you will be able to perform an identity verification in parallel with the Australian Death Check. Matched results will be incorporated into IDMatrix decisioning, in line with your business and compliance configuration.
The Australian Death Check requires this information about your customer:
- Family name & given names
- Date of birth