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Case Studies

1 August 2017

Through innovation and early adoption of new technologies, many digital-savvy mortgage brokers are digitising the home loan application process without compromising on personal service. Their focus is on removing effort for borrowers, boosting conversion rates, improving choices and accelerating deal speed. And they each recognise that these goals can only be achieved in a compliant and responsible manner.

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24 May 2016

ING DIRECT challenges the way Australians think about banking by delivering simple and straightforward products and exceptional customer experience. ING DIRECT recently set out to solve the customer onboarding friction when electronic verification is not sufficient.

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19 January 2016

As Sovereign Credit, part of the John Hughes Group, began to extend their business from primarily vehicle finance into personal loans, they were looking to proactively mitigate their increasing risk profile. They did this by implementing early warning FraudCheck solution from Equifax.

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10 December 2015

PEXA, the online conveyancing platform, needed a needed an identity verification process that addressed the regulations stipulated by the Australian Registrars’ National Electronic Conveyancing Council (ARNECC), whilst creating a touch that was professional, simple, quick and in line with PEXA’s vision for electronic conveyancing.

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3 December 2015

BOQ is one of Australia’s leading regional banks, with over 250 branches across Australia. Since 1874 they have prided themselves on building long-term customer relationships based on mutual respect and understanding, offering a full range of personal banking services.

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19 October 2015

The types of business activities undertaken by Moneytech means it qualifies as a Reporting Entity under the Anti-Money Laundering and Counter Terrorism Financing Act 2006. This legislation is a challenge for Reporting Entities which has resulted in increased staffing and training costs, delays in customer onboarding and additional complexity to ongoing customer due diligence.

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12 August 2015

OzForex is an international payment service provider that was established in 1998 and has grown from being a small Australian based company to a global organisation with offices in Australia, Canada, Hong Kong, New Zealand, United Kingdom and the United States.

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