Can I have information removed from my Credit File?

If there is incorrect information on your Credit File such as an overdue debt that is inadvertently listed by a credit provider, Equifax, after investigating your complaint or on the advice of the credit provider, will remove the listing.

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How long does information stay on my Credit File?

How long information stays on your Credit File depends on the type of data. Identity information held for the life of the Credit File. Other information can typically range from two years to seven years.

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I've never applied for credit so do I have a Credit File?

We’ll create a credit file when we first receive information about you, such as an enquiry you made to a credit provider such as a home loadn or credit card, a business directorship, or default judgement information.

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How often is a Credit File updated?

Under the Comprehensive Credit Reporting system your consumer credit report can be updated on a monthly basis with account repayment information such as if you have paid your home loan or credit card on time.

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What's in my Credit File?

A Credit File is made up of three parts: Consumer Credit, Commercial Credit and Public Record information. It's important to understand each fo these elements in amanging your credit profile.

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Protect yourself and your family against Identity Theft

If you shop online or share your information on social media it is a good idea to take steps to help protect your personal information. Equifax has a checklist called 'PROTECT" that you may want to consider.

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How does my Equifax Credit Score impact my credit application?

Your Equifax Credit Score is a summary of your credit information held by Equifax and indicates how finance or utility providers may view you when you apply for credit such as a home loan.

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How is my Equifax Credit Score calculated?

A good Equifax Credit Score can help give you confidence to to help negotiate a better deal from a lender. If you're applying for credit it's important to understand your Equifax Credit Score.

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How is my Equifax Credit Score displayed?

Your Equifax Credit Score is displayed as a number as well as a percentile range, showing where your Equifax Credit Score sits in relation to other credit-active Australians held in our credit reporting database.

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How do I understand my Equifax Credit Score?

Understanding your Equifax Credit Score can give you a better indication of how lenders view you when applying for credit. Your Equifax Credit Score is a credit rating between 0-1200.

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